Maintenance

Wavenet Maintenance Reference: PEW2024-02
Summary: TeamsLink Network Maintenance.
Start Date & Time: 31/01/2024 @ 22:00 GMT
End Date & Time: 01/02/2024 @ 00:30 GMT
Priority: HIGH
Impact: Wavenet will be carrying out maintenance work on the TeamsLink network infrastructure. During this time the TeamsLink Portal may be unreachable for a short duration and PSTN calling should be considered at risk.

TeamsLink Pro Agents should revert to using short dial codes for status changes:-

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Impact: This work requires a reboot to the TeamsLink SBCs. However, as they are resilient, we don't anticipate any downtime.
Service Affected: TeamsLink Teams SBCs.
Anticipated Downtime: While no downtime is anticipated, there may be a brief period of downtime (2 minutes) if we need to revert to a previous configuration should issues occur.
Description: We are adding additional logging and debugging capabilities on the TeamsLink SBCs to streamline our troubleshooting process.
Business Jus...